Terms of Service

1. Introduction

Welcome to Myteacherconnect. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully. If you do not agree with these Terms, you should not use our services.

2. Services Offered

Myteacherconnect provides a platform that connects students and parents ("Users") with qualified home tutors ("Tutors") for various subjects and educational needs. Our services include tutor search, booking, payment processing, and communication tools.

3. User Accounts

3.1 Registration:

To access certain features of our platform, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security:

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify Myteacherconnect immediately of any unauthorized use of your account.

4. Tutor and Student Responsibilities

4.1 For Tutors:

  • Provide accurate and truthful information regarding qualifications, experience, and availability.
  • Maintain professionalism and respect in all interactions with Users.
  • Deliver high-quality tutoring services as agreed upon with Users.
  • Comply with all applicable laws and regulations.

4.2 For Users (Students/Parents):

  • Provide accurate and truthful information regarding learning needs and expectations.
  • Treat Tutors with professionalism and respect.
  • Make timely payments for services rendered.
  • Ensure a safe and conducive learning environment for in-person sessions.

5. Payments and Fees

Myteacherconnect facilitates payment processing for tutoring services. Users agree to pay the fees specified by the Tutors for their services. Myteacherconnect may charge a service fee to either Users, Tutors, or both, which will be clearly communicated. All payments are processed securely through our platform.

6. Cancellations and Refunds

Cancellation policies are set by individual Tutors and will be clearly communicated at the time of booking. Refund requests will be handled in accordance with the specific cancellation policy and Myteacherconnect's dispute resolution process.

7. Prohibited Conduct

You agree not to:

  • Use the platform for any illegal or unauthorized purpose.
  • Impersonate any person or entity.
  • Post false, misleading, or defamatory content.
  • Interfere with the proper working of the platform.
  • Circumvent any fees or payment structures.

8. Disclaimer of Warranties

Myteacherconnect provides the platform on an "as is" and "as available" basis. We do not warrant that the service will be uninterrupted, error-free, or secure. We do not endorse any Tutor or User and make no representations about the suitability, reliability, or accuracy of the services provided by Tutors or the information provided by Users.

9. Limitation of Liability

To the fullest extent permitted by law, Myteacherconnect shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the service; (b) any conduct or content of any third party on the service; (c) any content obtained from the service; and (d) unauthorized access, use, or alteration of your transmissions or content.

10. Indemnification

You agree to indemnify and hold harmless Myteacherconnect and its affiliates, officers, agents, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law principles.

12. Changes to Terms

Myteacherconnect reserves the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on our website. Your continued use of the platform after such modifications constitutes your acceptance of the revised Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at support@myteacherconnect.com.